Privacy Policy

Effective Date: June 16, 2025

Welcome to KariPass (“Platform”, “we”, “our”, or “us”). We operate a Caribbean-based website that provides event ticketing and e-commerce retail services.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services via www.karipass.com or our mobile applications.

By using our Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.

  1. Information We Collect
  2. Information You Provide to Us
  • Account Information: Name, email, phone number, address, password.
  • Payment Details: Billing address, partial credit/debit card information (via third-party processors).
  • Booking/Purchase Data: Products purchased, tickets booked, check-in dates, guest information.
  • Vendor/Organizer Data: Business name, legal documents, banking details.
  1. Automatically Collected Information
  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent, referring pages, and actions taken.
  • Cookies and Similar Technologies: To enhance user experience and for analytics.
  1. How We Use Your Information

We use your information to:

  • Process transactions and bookings.
  • Send confirmations, receipts, and support messages.
  • Provide access to event tickets or purchased products.
  • Manage user accounts and preferences.
  • Improve the functionality and content of the Platform.
  • Prevent fraud, protect users, and comply with the law.
  • Communicate promotions, offers, or surveys (with your consent).
  1. Sharing of Information

We may share your information with:

  1. Third-Party Providers
  • Payment processors (e.g., WooCommerce, CyberSource)
  • Shipping companies for product delivery.
  • Organizers, vendors, or hosts to fulfill your bookings or orders.
  1. Legal Authorities

Where required by law, court order, or to prevent fraud, harm, or abuse.

  1. Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

  1. Marketing & Communication
  • We may email you about events, products, or platform features.
  • You can opt out at any time by clicking “unsubscribe” in marketing emails or adjusting your account settings.
  1. Data Security

We implement reasonable security measures to protect your information, including encryption, secure payment gateways, and access controls. However, no system is 100% secure.

  1. Cookies and Tracking

We use cookies and similar technologies for:

  • Keeping you logged in.
  • Remembering your preferences.
  • Analyzing traffic and usage patterns.

You can control cookie settings through your browser or device settings.

  1. International Data Transfers

Your information may be processed outside of your country of residence, including in the United States, Canada, or Europe, depending on where our service providers are located. We ensure appropriate safeguards are in place.

  1. Your Rights

Depending on your country, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate information.
  • Delete your data (“right to be forgotten”).
  • Object to certain processing or withdraw consent.

To exercise your rights, contact us at support@karipass.com.

  1. Data Retention

We retain your data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

  1. Children’s Privacy

Our Platform is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

  1. Links to Other Sites

Our Platform may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised “Last Updated” date. Continued use of the Platform signifies your acceptance of those changes.

  1. Contact Us

If you have any questions, concerns, or requests regarding your privacy, contact us at:

📧 Email: hello@karipass.com
📞 Phone: (784) 493-7998
📍 Address: Golden Vale, St. Vincent & the Grenadines